Communication
Three Ways to Make Communication Safe So People Will Talk To You
How often have you made decisions only to find out that you were missing critical information? Have you ever jumped to the wrong conclusion because you did not have all the facts? How many times have you thought you had commitment to a plan only to be told, mu [read more...]
Handle Really Difficult Conversations: How to Talk Safely About Attitudes And Relationships
There are difficult conversations in our lives; and then there are the really difficult ones! Conversations between a manager and employee about poor performance at least have the advantages that roles are clear, and that performance can be measured and record [read more...]
The Importance of Active Listening to Develop School Strategic Plans
If as a school we want to develop relationships with stakeholders that encourage genuine input to the schools strategic direction we, first, have to learn to listen.
When another person speaks, we are usually listening at one of four levels:
7 Tips for Getting What You Want in a Negotiation
We call asking for what you want in a negotiation stating a position. Positions define the issues and problem to be negotiated. Positioning sets the frame for the entire negotiation, so how you introduce your opening position will impact your desired outcome. [read more...]
3 Keys For Planning A Successful Negotiation
We all negotiate - whether in the workplace, at home or in volunteer activities. We do because we all have needs and sometimes these needs conflict with the needs of others (e.g. “I need a low price and the supplier wants the highest possible price” [read more...]
Why You May Want To Swap Your Mobile Phone For A Two Way Radio
If your business includes networks of employees in different locations of close proximity, currently communicating to each other using mobile phones, you may be wise to swap them for two way radios and save yourself a bundle. In an era where half of the entire [read more...]
Where Does An 0845 Call Go To
Look it up in any telephone directory but you won’t find an area code for 0845 numbers. This is because they are non-geographical. That means that they are an established prefix that can be used with any phone number and means that a flat rate is charged [read more...]
Secrets of Great Public Speakers
Great public speakers are those who not only convey information, they are also those who can convey the information in an entertaining way.
Telling stories, jokes and interacting with the audience are all ways that experienced public speakers get their [read more...]
Secrets of Persuasive Presentations
Have you ever wondered why presentations given by yourco-workers were better than yours? Did they use more sophisticated visual aids? Have more interesting topics? Or was it the way they presented the information?
The secrets to giving a persuasive pres [read more...]
Why CEE Is An Excellent Option For Training Up Staff
With so much competition in the workforce today, it seems ambition is inflating and the ratio of jobs to jobseekers is dramatically unbalanced. This is advantageous to employers as they are offered a wider selection of talented employees to recruit and harder [read more...]
