Communication
Health And Safety Training In The Workplace
The Health and Safety at Work Act emphasises the duty of employers for providing a workplace free from hazards. Ensuring every new employee receives health and safety training is an essential part of every induction, from understanding where the emergency exit [read more...]
Delegation 101 for Professionals - Three Surprisingly Simple Steps to Delegate Work
In all the years I have been working with professionals I am always amazed at how many of them hate to delegate work. What frustrates most professionals is the time it takes to explain what they need and then to review and correct the work once it is done. < [read more...]
How to Charm Your Audience During a Speech
When giving a speech or presentation, making the audience feel appreciated, comfortable and worthy is important to the success of your speech.
You can accomplish this is in a few ways depending on your public speaking style and the topic you’re s [read more...]
What Public Relations Firms Offer
Anyone who is familiar with the world of celebrities have heard of public relations firms aka PR companies, but just what does such a company provide?
Well, to answer that, one has to understand the term “public relations”. As one would su [read more...]
Do Team Building Activities Reap Their Rewards?
You’ve been working in the same office for two years and yet you still have no idea of the name is of the guy in accounts or the lady on reception. Sound familiar? It’s amazing how we can work with so many people on a daily basis and still know so [read more...]
Understanding The Importance Of Fire Safety Training Both At Work And At Home
Ever since the fire safety regulatory reform (fire safety) order 2005, fire safety training has become a legal requirement for staff members around the country. As a result, basic fire safety awareness has become dominant in both the workplace and the home. Wh [read more...]
Why Are Businesses Swapping 0800 for 0845 Numbers?
For years, the idea of generating customer traffic by offering a toll-free 0800 phone number far outweighed the idea of charging for the call. However recent figures are suggesting that in fact sales of the 0845 variety are today, far outweighing use of the 0 [read more...]
3 Reasons Why Gmail Voice and Video Chat Should Scare You
A recent announcement by Google came with much fanfare and excitement from most Gmail users. The introduction of voice and video chat capabilities is viewed by most as an exciting step forward for the already “feature-rich” Google e-mail interface [read more...]
The Four Most Common Mistakes We Make in Difficult Conversations
We face difficult conversations every day. They can be with our children, our parents, family members and spouses; with colleagues, employees and with the boss; with friends and neighbors; with tenants, landlords, business partners, and in the sports team.
[read more...]Develop Better Working Relationships by Speaking Up When People Stress You
Most people have experienced change in their working lives in recent years. It may have been a major restructuring of your department or your organisation, or something as apparently straight forward as moving from your own private office into an open plan env [read more...]
