Communication
7 Keys To Business Networking Growth
Networking is not going away. No matter how high-tech, plugged in, or globalized the world becomes, networking will be around forever. You need networking, and you need it to work for you.
But as consumers, clients, customers, and executives all realiz [read more...]
Three Ideas That Will Get You Started When You Have to Hold a Difficult Conversation
Talking is easy when people see the world in much the same way, when they know they can trust each other, when they have the best interests of each other at heart and when there is time to agree on exactly what has happened. It is all the other times that are [read more...]
How to Resolve Communication Problems with Colleagues so You Work Together More Effectively
When you have really good working relationships with your colleagues, you can move mountains. You trust and support one another; you can anticipate problems. Communication is open, easy and often unspoken. It is easy to discuss problems or mistakes and to give [read more...]
Improve Your Communication: Do Not Use Politeness When Honesty Would Be Better
How often have you smiled thinly at an unsavory joke, withheld a critical opinion, or kept silent instead of pointing out a mistake a colleague has made? There are many situations in which we choose not to speak up, or at least not to speak up with the truth, [read more...]
How Small Businesses Are Saving Money With VoIP
The nation’s small businesses are always looking for cost-effective ways to manage their operations. Many of these organizations are abandoning traditional office phone systems in favor of small business VoIP networks.
What Is VoIP?
Most pe [read more...]
Speak Up: Confront Difficult Conversations and Improve Communication
Ask yourself how many of your current problems; the ones that haunt you, the ones you feel most guilty about, the ones that make your blood boil; were problems last year too. How many are issues that you have been scared to confront in case you made things wor [read more...]
If You are Scared of Confrontation, Hold Conversations Sooner
For most of us, the thought of confrontation sits up there with going to the dentist, making an off-the-cuff speech or being summoned by our bank manager.
What are we scared of? Are we afraid that our emotions will run away with us when we feel strongly [read more...]
Choose the Right Initial Audience and Craft an Appealing Message for It
A new idea is delicate. It can be killed by a sneer or a yawn; it can be stabbed to death by a joke or worried to death by a frown on the right person’s brow.
–Charles Browder
When I started the 400 Year Project (to demonstrate and en [read more...]
When You are Appraising Performance Get the Facts Right
The background to performance review discussions ought to make these conversations run smoothly. The roles of employee and manager are clearly defined; the relationship between them is structured and based on familiar organizational principles; goals, targets, [read more...]
Lead Your Team to Victory: The Do’s and Don’ts of Effective Group Influence
Much of our work today depends on our ability to influence groups of people we lead or work with on projects. Groups are made up of many personalities, mindsets, motives, and agendas - some explicit and others hidden - so having a specific strategy for influen [read more...]
